Shipping & Delivery Policy

At Jelly Kvlt, most products are made to order by our production partners. This approach means your order needs time for preparation before it can be shipped.

Our delivery estimates include two separate stages: order processing and shipping transit.

1. Order Processing

Most Jelly Kvlt products are prepared within 2–7 business days before shipping.

Certain products, including selected wallets and bags, may require 5–10 business days for preparation.

These estimates include additional time for order management and unexpected production delays.

Processing generally takes place Monday to Friday, excluding public holidays. The day an order is placed is not necessarily counted as the first processing day.

2. Estimated Shipping Times

Once your order has been prepared and dispatched, estimated shipping transit times are:

• Belgium: 3–4 business days
• Latvia: 2–3 business days
• Other eligible European destinations: 5–10 business days
• United Kingdom: 4–8 business days
• United States: 7–10 business days
• Canada: 4–10 business days
• Australia: 7–20 business days
• New Zealand: 10–20 business days
• Switzerland, Norway, Iceland and Liechtenstein: 5–9 business days
• Japan: 4–10 business days
• Other eligible international destinations: 7–20 business days

These are transit estimates only. Please add the applicable order processing time to estimate the total delivery period.

The estimated delivery dates displayed on our product pages combine processing and transit times. They are indicative and not guaranteed delivery dates.

3. Shipping Costs & Free Delivery

We offer:

• Free shipping to Belgium, with no minimum order value.
• Free shipping on orders of €120 or more (or the equivalent in your checkout currency) to other eligible destinations.

Shipping availability, applicable promotions and final shipping charges are displayed at checkout.

Free shipping applies to eligible shipping charges and does not automatically include customs duties, import taxes or other fees charged by authorities or carriers.

4. Shipping Destinations & Fulfillment

We deliver to selected destinations worldwide.

Shipping availability depends on the destination and the products ordered. If your destination is unavailable at checkout, we cannot currently ship the selected order there.

Our products may be manufactured and shipped from different fulfillment facilities depending on the product, availability and destination.

Orders containing multiple items may arrive in separate packages, sometimes with different tracking numbers or delivery dates.

5. Customs Duties & Import Taxes

International shipments may be subject to customs duties, import VAT, taxes or carrier handling fees, depending on their origin, destination, product classification and applicable regulations.

Shipments between EU member states are generally not subject to import customs duties. However, orders entering the European Union from a non-EU fulfillment facility may be subject to import charges, including charges applicable to certain low-value shipments.

Orders imported into the United States or other countries may also be subject to applicable import duties or taxes.

Depending on the destination and order, some duties or import taxes may be calculated and collected at checkout, while others may be assessed during importation or upon delivery.

Please review the charges displayed at checkout. Any additional import charges not already included or prepaid may be payable in accordance with applicable regulations and the information provided before purchase.

If you have questions about possible import fees for your order, please contact us before purchasing.

6. Tracking & Delivery Delays

Once your order has been dispatched, tracking information is normally provided when available.

Delivery estimates may be affected by:

• Production or stock availability issues
• Public holidays and weekends
• Customs inspections or clearance procedures
• Carrier delays or transport disruptions
• High seasonal demand and unforeseen circumstances

During peak shopping periods, particularly around the winter holidays, both preparation and shipping may take longer than usual.

If your package appears significantly delayed or tracking information has stopped updating, contact us at support@jellykvlt.com, including your order number.

We will review the available shipping information and help you determine the next steps.

7. Important Information

All preparation and delivery times are estimates rather than guaranteed deadlines.

The shipping options and charges confirmed during checkout apply to your order. Nothing in this policy limits your mandatory consumer rights.

Thank you for choosing Jelly Kvlt.